A Hosted PBX (HPBX) is a telephone switch hosted in the cloud. It is also known as a Virtual PBX and provides many advantages over traditional PBX systems. The advantages of HPBX are in cost savings, advanced features, flexibility, monitoring & report analysis, scalability, disaster recovery and security.

UCaaS is a cloud-based service that provides businesses and organizations with integrated voice, video, meeting, messaging, and collaboration tools. It provides connectivity to mobile devices and can be customized and scaled to meet the needs of small businesses as well as enterprise networks. There are dozens of UCaaS vendors available and choosing the right supplier for your business is critical.

Your organization may require keeping an on-site telephone switch for a variety of reasons. This can include the need to ensure security and network integrity as well as allow for customizations not available elsewhere. There are a number of excellent VOIP PBX solutions available for your business. You can move your office to a modernized Voice over IP service while retaining complete control over the hardware needed to operate your system.

It is not all about cost. What facility is best for you? Cable, Fiber-optic, Wireless? Which ISP provides the best network availability? Whose Customer Service is always there when you need them? Bytown has worked with dozens of ISP’s and can find the provider(s) that best meets your needs.